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Dispatch Manager

Summary/Objective

The Dispatch Manager serves our customers and departments by being the conduit of communication to and from the dispatch department. This is not a remote position. We are not paying relocation for this position, so applicant must be in the Denver metro area.

Essential Functions

  • Must be Customer Focused!
  • Communicate openly with customers in a courteous and professional manner
  • Take a proactive approach to customers, build a relationship, communicate, visit face to face and by phone, prevent issues before they become a problem, resolve any issues quickly and completely
  • Meet customer expectations for on-time performance and service quality
  • Set the example for making safety the top priority
  • Ensure safety processes and standards are adhered to and the team maintains the proper level of risk awareness
  • Communicate safety expectations clearly and openly
  • Know, understand, and comply with the regulations & permitting requirements for all entities in your area of responsibility.
  • Perform routine safety walkarounds and inspections
  • In the event of an emergency or accident take the lead and follow company protocol for reporting and resolution. This includes initiating a root cause analysis meeting with the Safety Manager and other business partners.
  • Assure daily vehicle inspections are performed and exceptions are resolved timely.
  • Assist Dispatcher in processing orders
  • Other administrative duties as needed
  • Manage, direct, and lead all functions within the department. Primary areas of accountability include: productivity, overtime management, hours per stop, service quality and timeliness, and asset and fleet management
  • Monitor daily route compliance to assure routes are performed as designed
  • Ensure that your service fleet is operating at a high standard. Perform vehicle Inspections on all vehicles regularly. Work closely with the fleet maintenance providers to ensure the best possible service for the vehicles and equipment (visit once or twice monthly)
  • Create an atmosphere of trust and teamwork that values the contributions of all employees and supports a high-performance culture Engage the team daily to identify issues, provide direction and feedback
  • Communicate openly and clearly
  • Hire high-quality team members and train them effectively for the job
  • Develop employees including conducting annual performance appraisals with Drivers and office staff

Work Environment

This position operates in an office environment as well as going outside to the shop or yard area. From time to time, this person may also step in and help with deliveries.

Hours of Work

This is a full-time position. The employee in this position is paid on salary, and is expected to work the hours necessary to manage the production operations of the organization.

Physical Demands

The work environment and physical demands described here are representative of those that an employee would encounter while performing the essential functions of this job.

  • Ability to be on feet all day, indoors and outdoors
  • Ability to carry/lift up to 50 pounds on occasion

 

Required Education and Experience

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

  • 3 years management or leadership experience.
  • 4-year degree in related field- preferred
  • Demonstrated good people skills, decision-making ability, and problem-solving.
  • Must have the ability to prioritize and be organized.
  • Must be able to solve problems, resolve differences, and prioritize
  • Able to manage multiple tasks resulting in positive solutions
  • Computer skills; competent in MS Office software (Word and Excel)
  • Professional appearance and demeanor
  • Excellent verbal and written communication skills
  • Must be proactive, detail oriented and self-motivated
  • CDL Class A certified, a plus.
  • Experience managing DOT-regulated drivers and vehicles
  • Must be able to legally work in the United States
  • Must be reliable and have good attendance and reliable transportation.

BENEFITS

Barton Supply prides itself in providing our employees with an assortment of key benefits. Our mission is based on our core values and we work every day to live up to it. We consistently provide our employees with a very competitive and comprehensive package.

The Company is given the capacity to provide such benefits through its relationship with the parent company, Kodiak Building Partners. In providing these benefits the company strives to maintain a very competitive package and adjusts annually to ensure that this is accomplished. Company provided and optional benefits include:

  • Health, Dental, Vision
  • Prescription Drug Plan
  • Life and AD&D
  • Short Term and Long Term Disability
  • Critical Illness and Accidental Injury
  • Generous Paid Time Off Schedules and Paid Holidays
  • Departmental Bonuses
  • 401k Plan including Company Match

*A Sign On Bonus is being offered for this position. $500 paid out at 30 days of employment; $500 at 90 days and $500 at 6 months of employment.

Kodiak Building Partners is an equal opportunity employer and considers all candidates for employment regardless of race, color, sex, age, national origin, creed, disability, marital status, sexual orientation, or political affiliation.

Related searches: Transportation Manager; Distribution Manager; Logistics Manager

Job Type: Full-time

Pay: $52,000.00 - $65,000.00 per year